Wireless interference can cause Wi-Fi and Bluetooth devices to disconnect or perform poorly.  

Have you ever had issues with weaker WiFi connection’s signal while listening to music via Bluetooth speaker?  Or maybe you noticed that your WiFi speed gets worse when you turn on your Bluetooth mouse or keyboard?  Or maybe you cannot seem to connect to your Bluetooth device (or the connection is not great) when your child is watching Netflix while playing a game on the iPad and your spouse is watching Hulu while browsing social media on his/her phone...all on the same WiFi network.  

The more tech-heavy your house is (or wherever you use Morpheus) the more likely you are to possibly experience connectivity issues.  But, you can avoid or fix any issues...

Both WiFi and Bluetooth may work on the same 2.4 GHz frequency.  Bluetooth is designed to work on 2.4 GHz and also most popular WiFi routers are configured to broadcast their signal on the same frequency by default.  This can cause interference issues with either your WiFi speed or connectivity/reliability of your Bluetooth devices. 

If your router supports 5GHz WiFi frequency, the obvious solution for all BT/WiFi interference issues would be changing it to work in 5GHz mode, because Bluetooth is using 2.4GHz so they wouldn’t interrupt each other anymore at all in that case. 

The more things you can get off of the 2.4GHz frequency, the lower the chance that you'll have any connectivity issues.


You can also use Bluetooth devices with mobile apps while not being connected to a WiFi network OR being connected to a Cellular Data network.  So if all else fails with connecting to Morpheus, try shutting off your WiFi of your phone and if you don't want to use streaming data, shut off Morpheus ability to use Cellular Data (in the .  You will still be able to connect your M5 to Morpheus for the recovery test and you will still be able to connect your M5 or your M3 (or any bluetooth strap) to Morpheus to train. 

NOTE:  To sync sleep or steps data to Morpheus you will need to be connected to WiFi or Cellular Network.

More info can be found at the two links below: