Getting Help

Find quick solutions to your Morpheus app and band questions


M5 Bluetooth Connectivity
Please do not connect the M5 to your phone directly in the Bluetooth settings of your phone. Connect the M5 via Bluetooth only through your Morpheus app...
Tue, 1 Jun, 2021 at 1:42 PM
M5 Armband FAQ
Does the M5 track activity or sleep? At this time, the M5 does not track activity or sleep.  It is designed to be used for the Recovery test and for He...
Fri, 3 Jul, 2020 at 4:38 PM
M5 Armband Maintenance & Troubleshooting
As is the case with any technology, technical issues can happen from time to time.   Please see below for some helpful preventative maintenance and product...
Fri, 3 Jul, 2020 at 4:48 PM
Reporting Mobile App Errors
Instabug reporting:   Morpheus comes with a powerful reporting tool called “Instabug,” that you can use to report a problem or provide feedback. Instabu...
Mon, 14 Oct, 2019 at 8:59 PM
Submit a Ticket
For general questions, feature requests, and inquires, you can use the support ticket system found in the main navigation menu. Open the navigation menu an...
Tue, 15 Oct, 2019 at 3:03 PM