Getting Help

Find quick solutions to your Morpheus app and band questions


Fixing WiFi and Bluetooth Interference
Wireless interference can cause Wi-Fi and Bluetooth devices to disconnect or perform poorly.   Have you ever had issues with weaker WiFi connection’s si...
Sat, 2 Nov, 2019 at 8:48 AM
M5 and M3 User Guides
Below is a link to the M5 Armband User Guide https://trainwithmorpheus.com/m5-user-guide/  Below is a link to the M3 Chest Strap User Guide https://tr...
Thu, 17 Oct, 2019 at 6:19 AM
M5 Armband FAQ
Does this M5 replace the current Morpheus recovery band? Yes, the new M5 is designed to replace the current recovery band and more. With the new OLED to...
Wed, 20 Nov, 2019 at 7:19 AM
M5 Armband Maintenance & Troubleshooting
As is the case with any technology, technical issues can happen from time to time.   Please see below for some helpful preventative maintenance and product...
Thu, 31 Oct, 2019 at 9:57 AM
M3 Chest Strap FAQ
How exactly does the M3 chest strap work with the M5 armband? When entering the M5 TRAIN screen, you can choose ANT+ device and connect your M3 to the M...
Wed, 20 Nov, 2019 at 9:41 AM
M3 Chest Strap Troubleshooting
Morpheus doesn't see the M3 when I try to connect to it If you're not seeing the M3 show up in your Bluetooth devices list when trying to conn...
Tue, 15 Oct, 2019 at 2:46 PM
Reporting Mobile App Errors
Instabug reporting:   Morpheus comes with a powerful reporting tool called “Instabug,” that you can use to report a problem or provide feedback. Instabu...
Mon, 14 Oct, 2019 at 8:59 PM
Submit a Ticket
For general questions, feature requests, and inquires, you can use the support ticket system found in the main navigation menu. Open the navigation menu an...
Tue, 15 Oct, 2019 at 3:03 PM